Hard drives (HDD)
Head, motor and platter failures caused by drops, power surges or wear.
Data recovery lab
We recover what seemed lost
Hard drive won't power on, formatted by mistake or your USB asks to be formatted? Before you try anything, talk to us: every DIY attempt lowers the chance of success.
- Free diagnosis within 24 to 48 hours
- No data, no fee: you only pay if we recover
- Full confidentiality under an NDA
From $850 MXN
Did one of these happen to you?
Most cases can be solved if handled correctly from the start.
Deleted or formatted by mistake
Deleted files, emptied recycle bin or formatted drive: almost always recoverable.
My drive clicks or will not start
Clicking, buzzing or not detected. Power it off and do not reconnect it.
My USB or card asks to be formatted
RAW drive, corrupted files or empty folders. Do not accept formatting.
Specialties
Tools and know-how for logical and physical failures
We work directly in our own lab, with no middlemen.
SSD & NVMe
Controller and firmware failures, corrupted blocks and RAW drives.
RAID & servers
RAID array, NAS and virtual machine reconstruction for businesses.
USB drives & SD cards
Cards that will not open, ask to be formatted or are physically damaged.
Phones & tablets
Photos, videos and chats from Android phones and iPhones that will not turn on or got wet.
Deleted files
Documents, photos, emails and databases that were deleted or formatted.
Professional protocol
We never work on your original drive
First we create an exact bit-by-bit image and recover from it. This preserves your device and maximizes the chance of success.
- Safe sector-by-sector cloning
- File integrity validation
- Delivery on a brand-new drive
- Secure deletion of our working copies
Lost data? What NOT to do
These mistakes are the number-one cause of permanent loss:
- Plugging and unplugging the drive repeatedly
- Opening the hard drive
- Installing recovery software on the same drive
- Formatting or “repairing” the drive
- Putting the drive in the freezer (it is a myth)
Turn the device off immediately and call us.
Pricing
Service price guide
Reference base prices. The final quote depends on the damage found in the free diagnosis.
| Failure type | Severity | Estimated time | Price |
|---|---|---|---|
| Logical (deleted, formatted, RAW) | Low | 1–3 business days | From $850 MXN |
| USB / SD cards & phones | Medium | 3–7 business days | From $2,200 MXN |
| Firmware / internal corruption | Medium | 3–5 business days | From $2,800 MXN |
| Mechanical failure (heads, motor) | Critical | 5–10 business days | From $4,900 MXN |
Prices in Mexican pesos (MXN), subject to diagnosis. Donor parts for mechanical failures are not included. Free, no-obligation diagnosis.
Process
Recovery protocol
A structured, safe path designed to minimize risk.
Step 1: Intake
We receive your device and log it with a case number and physical condition.
Step 2: Free diagnosis
We identify the failure and give you a quote and a realistic success estimate.
Step 3: Cloning & extraction
We create a safe image and rebuild your files.
Step 4: Validation & delivery
You review the file list, we deliver on a new drive and delete our copies.
What our clients say
“They built a sales app that made quoting 70% faster and implemented an internal ERP that automates processes across several departments and dramatically cuts operating times.”
TranstoolsThe Trailer CompanyCustom software developmentTranslated from Spanish. 
“They built our corporate website and perfectly captured our brand identity. Our online presence improved significantly.”
BCR Logística MXFreight transportationWebsite designTranslated from Spanish. 
“They optimized our parts inventory with a custom system. We now have full control of stock and daily sales with automatic reports.”
Refaccionaria CarmonaAuto partsCustom software developmentTranslated from Spanish. 
“Our booking platform was completely transformed thanks to their technical guidance. The customer experience is flawless and the system is rock solid.”
Sounders DJEvents & entertainmentWebsite designTranslated from Spanish. 
“They truly understand complex operational needs. Their ability to simplify processes with software is impressive.”
Trailer CheckMaintenance & inspectionCustom software developmentTranslated from Spanish. 
“They modernized our sales and invoicing system. Everything is now digital, fast and error-free. An investment that was 100% worth it.”
Papelería MontielRetailCustom software developmentTranslated from Spanish.
Your questions answered
Frequently asked questions: Data recovery
Is the diagnosis free?
Yes. The diagnosis is free. You decide whether to proceed once you know the price and the real chances of success.
What if you can't recover anything?
Our policy is “no data, no fee”: if we cannot recover the critical data we agreed on, you pay no technical fees.
How do you guarantee confidentiality?
We sign a non-disclosure agreement (NDA), access to your data is restricted, and we securely delete our working copies at delivery.
How long does recovery take?
Logical cases take 1 to 3 business days. Memory cards, phones and firmware, 3 to 7. Mechanical failures, 5 to 10 business days.
Where is your lab?
Our lab is in Tlaxcala, Mexico. If you are in another city, contact us first and we will coordinate how to get your device to us safely.
Do you handle emergencies?
Yes. For businesses with critical data we offer priority service. Message us on WhatsApp so we can help as soon as possible.
Free assessment & quote
Don't risk your data with DIY fixes
Every failed attempt reduces the chance of recovering your files. Talk to a specialist and get your free diagnosis.
Other services you may need
Custom software development
ERP, CRM, inventory systems and mobile apps built around your operation. Your company owns 100% of the code.
Free 30-min consultation
Website design
Corporate sites, landing pages and online stores that load fast, rank on Google and turn visitors into customers.
From$4,999 MXN
AI automation
WhatsApp chatbots, automatic invoice reading and workflows that remove repetitive tasks so your team can focus on selling.
Free AI assessment